Organizational change is often difficult, with a high rate of failure for change initiatives. These failures are frequently attributed to cumbersome interfaces, unclear processes, and inadequate communication. Such issues can turn potentially beneficial changes into challenges that hinder productivity.
Change management, which involves guiding organizations through transitions, traditionally faces two main challenges. The first is the implementation of complex new systems like cloud Enterprise Resource Planning (ERP) solutions. The second challenge is gaining employee support for these changes. Poor user experiences are a significant factor in the failure of ERP implementations.
Read the full article from Forbes here.