The Wagner Noël Performing Arts Center announced a mass refund following the cancellation of the Los Dos Carnales concert, which was originally scheduled for August 2.
According to a July 23 Facebook post from the Permian Basin live venue, the show was canceled due to unforeseen circumstances. The theater issued an apology for the inconvenience.
The post stated that anyone who purchased tickets through Etix will be automatically refunded back to the original method of payment used in the initial transaction.
Refunds will take at least five business days to process, according to the post.
After the refund has been processed, customers will receive a Purchase Refund Confirmation email from thankyou@etix.com.
Questions and concerns should be directed to the box office at boxoffice@wagnernoel.com.
Established in 2015, Los Dos Carnales is a Mexican norteño group consisting of brothers Poncho and Imanol Quezada.